AI agents for clinics and hospitals
Every patient reached. Every appointment filled.
Zeya is the AI front office for your clinic: patient engagement software that answers every enquiry, books into your EMR, and runs your follow-ups. (An AI receptionist for calls, plus WhatsApp automation and one inbox for Instagram, Facebook, email, and more. Live on WhatsApp in 48 hours.)
Prefer a chat? Talk to the founder on WhatsApp.
- 300+
- healthcare partners across Asia and Australia
- 2M+
- patient interactions on the platform
Average outcomes across Zeya partners
- 38%
- fewer no-shows
- +27%
- booking conversion
- +30%
- of cancellations converted to reschedules
- 5–10x
- ROI within 60 days
Individual results vary.
Trusted by clinics across Asia and Australia
Built for the way your clinic works
Pick your practice to see the workflows, integrations and results that matter to you.
-
Physio, osteo and rehab
Fill the diary from your own patient list. Course-completion nudges, after-hours booking, and reminders that let patients confirm or reschedule.
Learn more -
Aesthetics and dermatology
Answer every Instagram and WhatsApp enquiry in seconds, day or night, and see which ads filled which chair.
Learn more - Dental
Six-month recalls, confirmations, and automated waitlist management that keep every chair busy.
Learn more -
Specialist clinics
Referral intake, complex scheduling rules and multilingual call handling for orthopaedics, ENT, eye and more.
Learn more -
Clinic groups
One inbox, one analytics view and one roster across every branch.
Learn more -
Hospitals
Contact-centre voice agents, pre-admission and discharge follow-up, document digitisation.
Learn more
One platform, three jobs
Start with one module and add the rest when you're ready. Everything shares one patient record through Digital Twin.
Engage
Every patient conversation, answered
- Converseevery channel in one team inbox
- Text AgentsAI that answers, qualifies and books in chat
- Voice Agentsan AI receptionist for every call
Operate
The clinic runs itself
Connect & Measure
Connect your systems and measure results
- Digital Twinyour EMR, connected to every module and your AI assistants
- Analyticsfrom ad click to attended visit, plus dashboards built around your KPIs
Try it yourself
Talk to Zeya the way your patients will
Send a WhatsApp message or make a call and see how Zeya answers, books and confirms, including a WhatsApp confirmation sent while the call is still going.
Customer stories
Results from clinics like yours
SingaporePhysiotherapy & osteopathy, multi-clinic
EDGE Healthcare case study: 38% shorter response times
- −38%
- average first response time
- from 2.67 to 1.65 min
- 19.5%
- late-cancellation rate
- from 21.6%, about 10% fewer
- 52.7%
- after-hours message coverage
- from 40.7%
Read the case study
SingaporePhysiotherapy
Heartland Rehab case study: +18% booking conversion
- +18%
- booking conversion rate
- +7%
- first-contact resolution rate
- 24/7
- patient enquiry coverage
Read the case study
Australia- −54%
- average after-hours response time
- 2x
- confirmed bookings
- +61%
- new patients
Read the case study
Integrations
Works with the systems you already run
No migration, no new logins. Zeya reads your EMR, writes bookings and outcomes back, and keeps your existing WhatsApp number.
- AcuityBooking & calendar
AoiKumoDental- Best PracticeClinic EMR
ClinikoAllied health
Dr AssistClinic EMR- DrPartnersDental
- EpicHospital
- Google CalendarBooking & calendar
- HalaxyAllied health
KumodentDental
PhorestAesthetics
PlatoClinic EMR
SGiMEDClinic EMR
ZandaAllied health
Not listed? Ask us about your system, including custom deployments. Integrations →
Trust & security
Built for healthcare that can't afford to get it wrong
- Administrative and engagement automation only. Zeya never diagnoses or gives medical advice; clinical questions go to your team.
- Every conversation is logged, with human handover and escalation rules you control.
- SingHealth ALICE innovation partner, compatible with Singapore's SmartCMS ecosystem.
- Zeya is compliant with PDPA, the Australian Privacy Principles (APPs), APPI, HIPAA and GDPR. Our information security controls are compliant with ISO 27001 and SOC 2.
- Data is hosted in Singapore, Vietnam, and Australia. Hosting in other regions is available on request.
In their words
What our partners say
Zeya Health helps us do both, turning enquiries into bookings and keeping follow-ups on track, while taking the pressure off our front desk. It's like giving our team an extra pair of hands.
In healthcare, patient experience cannot be compromised. Zeya helped us reduce front-desk workload, respond faster, and automate repetitive communication, all while keeping our team in full control.
Zeya's WhatsApp auto replies sound like our own front desk, because we approved every answer. When a question needs a doctor, it comes straight to our team. We now handle 50% more enquiries with the same staff.
Zeya sends each WhatsApp message to the right branch, so patients hear back from the clinic nearest them. Since January, 90%+ of our bookings come in through WhatsApp.
We tried a virtual receptionist service before. Zeya is the first one that books patients straight into our diary, day or night. We now answer 100% of calls, up from 70%, and the team gets 12+ hours a week back.
Most of our patients book on WhatsApp now, and Zeya replies within seconds, even at 11 pm. For over a year, WhatsApp appointment bookings are up 60%, and our front desk no longer chases confirmations.
FAQ
Frequently asked questions
What does Zeya do?
Zeya is an AI front-office platform for clinics and hospitals. It answers patient messages and calls, books and reschedules appointments in your EMR, runs reminders, recalls, and follow-ups, digitises documents, manages rosters, and reports on the full patient journey from enquiry to visit.
Who is Zeya for?
Zeya works with specialist clinics (aesthetics, dermatology, dental, orthopaedics, ENT, eye), allied-health practices (physiotherapy, osteopathy, rehab), multi-location clinic groups, and hospitals.
How is Zeya different from a WhatsApp chatbot?
Zeya combines patient messaging with EMR-connected booking, calls, and follow-ups. It reads your EMR, books into your calendar, re-engages patients from their visit history, and reports on revenue. It is built for healthcare workflows, with human handover for anything clinical.
Will Zeya replace my front desk?
No. Zeya takes the routine calls, messages, reminders, and rebookings, so your team spends more of the day with patients.
How fast can we go live?
Zeya Converse, with WhatsApp, Instagram, Facebook, and email in one inbox, is live in 48 hours. Zeya Voice, the AI receptionist, is live in 7 days. No migration and no IT project.
Do we need to change our WhatsApp number?
No. Zeya works with your existing clinic number, so patients keep contacting you the way they already do.
Where is patient data stored?
Data is hosted in Singapore, Vietnam, and Australia. Hosting in other regions is available on request.
Is patient data secure?
Zeya is compliant with PDPA, the Australian Privacy Principles (APPs), APPI, HIPAA and GDPR. Our information security controls are compliant with ISO 27001 and SOC 2.
How much does Zeya cost?
Pricing depends on your modules, channels, and number of locations. We share it after a short call. Get pricing.
What is patient engagement software?
It handles a clinic's conversations with patients: answering enquiries, booking, reminders, and follow-ups. Zeya does this on WhatsApp, Instagram, Facebook, email, and phone, and books straight into your EMR.
See what Zeya would do for your clinic
30 minutes. We walk through your workflows and show you what to expect in your first 60 days.